Terms and Conditions
By purchasing tickets for events,courses or making a payment for services/workshops to Diana of Matrix Alchimia, you are agreeing to Diana’s term and conditions.
Please read carefully:
A place in an online and/or in-person workshop/course/event is only secured on the acceptance of a completed registration form and receipt of a non-refundable deposit. If, for any reason, a participant is not accepted the deposit will be refunded before the workshop/course/event starts.Participants are responsible for their own well-being and must inform Diana directly of any matters affecting their health for the duration of the workshop. Because the nature of the courses/workshops/events is transformative, students who are in need may be required to undertake additional psychotherapeutic counselling to help them address personal issues which often arise from this work.
Payments for any group healings must be paid in full 3 hours before the start time and no refunds will be issued after that point.
Payments for online courses, in-person workshops/events/retreats/courses must be paid in full 2 weeks before the date of the event. Acceptance on both online and in person workshops/events/retreats/courses is only secured on the acceptance of a completed registration form and receipt of a non-refundable deposit.
In the event of a participant cancelling the workshop/event/retreat/course booked any deposits paid will be forfeited (no refunds will be given). If the full fee has been paid the amount totalling the deposit required for the course will not be refunded. If the cancellation is less than 14 days prior to the course place booked the full course fee is due and no refunds will be issued. No refunds will be given for non-attendance of a course.
In the unlikely situation a workshop/event/retreat/course is amended or cancelled Diana reserves the right to amend published dates and/or venue. Diana also reserves the right to cancel workshop/event/retreat/course dates giving the participants at least 7 days notice. Participants in this instances will be transferred to another course date/venue or given a full refund of all fees paid.
- All downloads of any nature purchased from the website www.matrixalchimia.co.uk will not be refunded once they have been sent to the buyer’s designated address so please take extra care when entering your details.
- Your details will never be shared with any 3rd parties and you will receive only the type of content for which you signed up.
Diana reserves the right to ask a student to leave the course/workshop/event/group. All participants must respect the other participants irrespective of race, colour, creed or gender and will endeavour to respect any values that may be different from their own.
Confidentiality provides privacy and safety within the group. Whilst there is no automatic presumption that all information given in group/workshop/event/course environment is confidential, participants must work within the guideline that all personal information about the participants is confidential.
Should difficulties arise with another participant, call upon Diana for mediation and resolution. Those who choose to pay for the whole workshop in advance and decide to leave the course before the end will not be refunded.
Diana enforces all known health & safety practices that are seen to be correct in the light of current understanding of the workshop/event/course/session subject.
Diana, the organizer/s and the venue are not, and will not, be held liable for any assumed damage that is deemed to occur at any time.
Participants accept that all knowledge is given in good faith and they understand that all training is given in good faith to the highest known safety standards of known or perceived practices within this discipline.
I confirm that I have read, understood and agree to abide by Diana’s terms and conditions. I hereby state that I, or any persons acting on my behalf, will not hold or claim against Diana, or any of her staff, venues and organizers for any damages assumed or otherwise for any conditions, be it emotional, mental, spiritual, physical or financial relating to any event/workshop/course/session with Diana.